Shipping & Delivery
- Inside Athens-Attica [1-3 working days]
- Rest of Greece [1-5 working days]
Europe - Cyprus - Rest Of The Word
- Standard delivery: 7-10 days (Free for orders over €190)
- Priority delivery: 5-7 (Free for orders over €190)
Custom orders will take up to 6 weeks to arrive, due to being made to order and going under specific quality testing & control. If you want to be on the priority list and get your jewellery within 3-4 weeks, choose the “express” option when selecting your piece.
If the package cannot be delivered due to the customer’s lack of cooperation (incorrect shipping address, absence of the receiver, etc.), it will be returned to AYEZI at the customer’s expense. The expense includes shipping costs and any taxes & duties incurred. The amount will be deducted from the order’s total to be refunded.
Items not received but the tracking shows delivered
Please note that we do not refund or replace items marked as delivered by the courier. Therefore, we recommend selecting a secure and valid address for the delivery of your jewellery.
Duties & Taxes
Delivery within the Greece & European Union
If delivery is made to one of these locations, you won’t be charged any customs fee as AYEZI ships to its EU customers with duty and taxes already paid.
Delivery to any other country, including but not limited to the US, Canada, Australia, South Africa, or any other European country outside the EU.
Once the parcel reaches its destination, you, as a customer, are liable for paying any duties and taxes incurred.